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Qualities of a Great Commercial Cleaning Company

December 22, 2018

Choosing a commercial cleaning company is an important task – you want to be sure to work with a reputable professional that will meet your high standards of service and quality.  Unfortunately, there are many commercial cleaning companies to choose from in most urban markets, so how to identify the best of the best can be challenging.  To make the task a little easier, here are the main qualities that you should be looking for in your commercial cleaning company.

Reputation

Before you sign a contract with a commercial cleaner, consider their reputation.  You can learn a lot about a company from their track record – namely, do they deliver quality cleaning services?  Reach out to your own business contacts, colleagues, and even friends to determine which companies have the best reputation in the industry.  You can even ask for referrals and references and check online testimonials.

Organization

You can start considering the organizational skills of commercial cleaning companies from your first point of contact.  Not only will they return your calls in a timely fashion, but they will be able to provide you with some of the detailed information you need early in your interactions.  Ultimately your cleaner should also be able to provide you with detailed schedules of cleaning on daily, weekly, and even monthly time frames.  Once you’ve chosen a cleaner, keep tabs on their organization – are they timely in their services and do they keep to their schedules?

Quality

Your company’s reputation speaks to the quality of their work, but your own experienced with your cleaners can tell you even more.  High standards of quality ensure that staff are well trained, cleaning services are completed thoroughly, and your business is cleaned without damaging equipment or disturbing workspaces.

Insurance

Always work with a cleaning company that is properly bonded and insured so that you don’t need to worry about the safety of your staff or your valuable property.  Liability insurance and security bonding will give you peace of mind that you’re working with a trustworthy company.

Contract

Ideally, your commercial cleaning professional will also provide you with a legal contract of cleaning services and the cost associated.  Make sure you review the contract carefully to ensure that your needs and rights are recognized.  An agreement in writing ensures you have recourse in case cleaning services are not provided to the standard or schedule you expect.

Environmentalism

Finally, one of the most important qualities of modern commercial cleaners is that they operate in an environmentally friendly manner.  It is everyone’s responsibility to be conscious of our environmental impact and cleaning companies today often employ green cleaning techniques and use green products to provide the cleaning services you require.  If a company cannot provide these services, they are behind the times.