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Hiring a Janitorial Company: What to Expect

January 23, 2014

In almost any community, there will be a plethora of janitorial companies looking for an opportunity to compete for your business.  Still, before you are ready to choose a company, you should know what to expect when hiring a janitorial company.  From a tour of your offices to the janitorial proposal, there are many factors that will influence your decision of which company fits best for you.  Here is a brief outline that will help you understand what you should expect when hiring a janitor.

Tour

The best janitorial companies take their role very seriously, and before developing a proposal or quoting you a price, they will want to have a tour of your facility.  During this tour you will have an opportunity to discuss your cleaning needs from how often you want recycling or trash removed to which offices should be cleaned and everything in between.  The tour also allows you to get an understanding of any limitations potential janitorial companies may have.  While most professional cleaning organizations will offer a wide range of services, there will likely be some variability in these services from one company to the next.  A quick tour of your office also gives potential janitors a chance to ask you questions and learn about your specific requirements.  You can also talk about your experiences with previous cleaners and highlight some of the pros and cons of the work they provided.

Proposal

Once you have had an opportunity to tour your facilities with potential janitorial companies, and you have discussed your requirements and concerns, potential cleaners should put together a proposal for you.  This proposal should be customized to address your particular needs, while also providing solutions to any current janitorial problems you have experienced.  Moreover, the proposal should be a straightforward document that outlines not only what work will be done but how it will be done as well as a breakdown of the quote for this work.  Ultimately, you can dictate how these proposals will be submitted (in person or by fax or email), and then you can take some time to review all your proposals and choose the one that best meets your needs and budget.

Decision

It is important to remember that there will be at least some variability in the services and cost of services provided by different janitorial companies.  As such, your decision on which company to hire requires some time and consideration.  You should consider the experience level of potential companies, as well as which services they are offering.  At the end of the day, you want to choose a company that meets your needs within your budget, but also one that has a track record of success.  You may even want to collect references before you make a decision.