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What to Expect from your Office Cleaning Company

July 16, 2013

Professional office cleaning companies offer a variety of services, but not all companies are the same.  Even if you compare janitorial services with commercial or office cleaners, you’re likely to find some disparity in the services they provide.  Nevertheless, when hiring a cleaning service for your office, you should have some basic expectations.  Ultimately, you want affordable cleaning services from a reputable company so that you always know that you are getting your money’s worth.

Most cleaning companies will offer individualized cleaning services.  Large office buildings may require top-to-bottom cleaning including services for the bathroom, kitchen, offices, and desk space.  They may require garbage and recycling removed on a regular basis, and floor cleaning is another common service.  On the other hand, smaller companies may require only basic cleaning services such as keeping restroom facilities sanitized and vacuuming common spaces.  Regardless of your specific needs, a quality cleaning company will be able to provide a list of the services they offer and should work with you to develop a contract that meets your needs.

Indeed, most professional cleaning companies will offer a range of basic services including dusting, vacuuming, sweeping and mopping floors, window cleaning, removing trash and recycling, and cleaning bathroom or kitchen areas.  At the very least, you should expect a professional cleaning company to offer these services, but if you require extensive cleaning services such as steam cleaning carpets, washing exterior windows, or confidential document shredding, you’ll need to make sure your company can provide those services.  Most importantly, you’ll want to ensure all your cleaning requirements are covered in your contract.

Fortunately, the best cleaning companies provide additional services, usually for an added cost.  Waxing floors and carpet cleaning are examples of services that are not usually included as standard cleaning, but may be required in many office environments.  As such, cleaning companies will add such services on an as-needed basis.  Similarly, standard cleaning contracts will include the cost of cleaning the inside of windows but not the outside.

Moreover, the frequency of cleanings will vary from contract to contract.  For example, you may work in a paperless office, so you require only bi-monthly recycling, while some larger corporations will want confidential documents removed and shredded on a weekly basis.  The best cleaners will work closely with their clients to work out a customized cleaning schedule that meets all their specific needs.  Whether you require daily, weekly, or monthly cleanings will depend on the nature of your business and the impression you want to make with your clients.

Finally, the most professional cleaning companies will offer regular inspections of cleaners’ work.  While you should also be able to provide information about the quality of the cleaning, you should expect management of the cleaning company to follow up to ensure superior cleaning quality.